Frequently Asked Questions

Everything you need to know about shopping with Something Went Wrong.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn garments with original tags attached. Please note that sale items and intimate apparel are final sale.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you restock items that are sold out?

We frequently restock our core collection. However, limited edition 'Something Went Wrong' drops are rarely restocked once they sell out to maintain exclusivity.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna and Afterpay.

How can I track my package?

Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.