Returns & Exchanges

At Something Went Wrong, we believe your style should be a perfect fit, even if the first attempt wasn't quite right. We offer a 30-day window for returns and exchanges on all unworn fashion items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging and include the printed return slip to ensure your refund is processed without delay.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in our portal to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned garments, your refund will be issued to your original payment method within 5-7 business days.